Sync Feedback to Linear Issues

Want feedback from Boost Toad to automatically create Linear issues?

This guide shows you exactly how to set it up.

What you'll build:

✓✅ Feedback submitted in Boost Toad
✓✅ Automatically sent to Linear
✓✅ Team sees it as Linear issue
✓✅ No manual copying

Setup time: 10-15 minutes

Why Integrate Boost Toad + Linear?

You track work in Linear. Feedback should create tickets automatically.

With this integration:

✓Bug reports become Linear issues
✓Feature requests added to backlog
✓Prioritize with Linear's workflow
✓Track in one system

Prerequisites

Before starting, make sure you have:

✅ Boost Toad account (free at boosttoad.com) ✅ Linear account with admin access

✅ Project/board where feedback will go

Integration Method

We'll use Linear's API to create issues from feedback.

When feedback is submitted, it automatically creates a Linear issue with all the details.

Step-by-Step Setup

▸Step 1: Get Linear API Key

✓Go to Linear → Settings → API
✓Click "Create new key"
✓Name it "Boost Toad Integration"
✓Copy the API key

▸Step 2: Find Team ID

✓In Linear, go to your team
✓Open any issue
✓Look at the URL: linear.app/team-[TEAM_ID]/issue-...
✓Copy the TEAM_ID

▸Step 3: Connect to Boost Toad

✓Boost Toad Dashboard → Integrations
✓Find "Linear" → Click "Connect"
✓Paste API Key
✓Paste Team ID
✓Configure:

- Bug reports → Create as "Bug" issues - Feature requests → Create as "Feature" issues - Auto-assign? (optional) - Default priority

✓Click "Save"

▸Step 4: Test It

Submit bug report. Check Linear—issue should appear.

▸Advanced Configuration

Custom labels:

✓Add "feedback" label automatically
✓Tag by priority
✓Tag by user type

Automation:

✓Auto-assign to specific team member
✓Set due dates based on priority
✓Link to project

Best Practices

▸1. Organize Issues

Use Linear projects and cycles to organize feedback:

✓Triage board for new items
✓Backlog for future work
✓Sprint for current work

▸2. Prioritize

Use Linear prioritization features:

✓Vote count from Boost Toad
✓Impact assessment
✓Effort estimation

▸3. Close the Loop

When you ship based on feedback:

✓Update Linear issue
✓Boost Toad auto-notifies users
✓Build trust with responsiveness

Troubleshooting

Feedback not appearing in Linear?

✓Verify API credentials are valid
✓Check Linear project/board exists
✓Review Linear API rate limits
✓Check Boost Toad integration logs

Only some feedback showing up?

✓Check your filters in Boost Toad settings
✓Verify all feedback types are enabled
✓Review API permissions

Getting errors?

✓Contact support@boosttoad.com
✓Include integration logs
✓Describe expected vs actual behavior

Wrapping Up

With Boost Toad + Linear integration, your feedback workflow becomes seamless:

✓User submits feedback in Boost Toad widget
✓Automatically appears in Linear
✓Team sees it in Linear
✓No manual copying
✓Faster response times

Setup takes 10-15 minutes. Value lasts forever.

Set up integration →