In-App Messaging Alternative for Feedback

Learn how to add in-app messaging functionality to your website or app with Boost Toad. No backend setup required.

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By Boost Toad Team
October 23, 20253 min read

Want to add in-app messaging to your website or app? You could spend weeks building a system from scratch - backend, database, forms, notifications, dashboard.

Or you could add one script tag and be done in 5 minutes.

Boost Toad is the fastest way to add in-app messaging to any website or app. No backend, no database, no complex setup.

Why Boost Toad for in-app messaging?

⚑ 5-Minute Setup Add a script tag. That's literally it. No npm packages, no build configuration, no backend.

🎯 Built for in-app messaging Everything you need for in-app messaging is included:

  • βœ“Easy-to-use feedback forms
  • βœ“Email notifications
  • βœ“Dashboard to view and manage submissions
  • βœ“Export data anytime

πŸš€ Works Everywhere React, Vue, WordPress, static HTML - doesn't matter. If you can add a script tag, Boost Toad works.

How to Add in-app messaging to Your Site

β–ΈStep 1: Create Your Project

Sign up at boosttoad.com (free tier available) and create a new project.

β–ΈStep 2: Add the Widget

Copy this script and add it before </body> in your HTML:

<script src="https://boosttoad.com/api/widget/bundle?projectId=YOUR_PROJECT_ID" async></script>
html

Replace YOUR_PROJECT_ID with your actual project ID from the dashboard.

β–ΈStep 3: Customize for in-app messaging

From your Boost Toad dashboard:

  • βœ“Configure feedback form fields
  • βœ“Set up email notifications
  • βœ“Customize widget appearance
  • βœ“Choose where the widget appears on your site

That's it! Your users can now submit feedback.

In-app messaging Best Practices

β–Έ1. Make It Easy to Find

Place the widget where users naturally look for help:

  • βœ“Bottom-right corner (most common)
  • βœ“In your navigation menu
  • βœ“On product pages

β–Έ2. Respond Quickly

Feedback is valuable - treat it that way:

  • βœ“Respond within 24-48 hours
  • βœ“Ask follow-up questions if needed
  • βœ“Close the loop when you make changes

β–Έ3. Use the Data

in-app messaging data is gold. Actually use it:

  • βœ“Identify common themes and pain points
  • βœ“Spot opportunities for improvement
  • βœ“Make data-driven product decisions
  • βœ“Share insights with your team

Advanced Features

β–ΈTeam Collaboration

Invite your team to view and manage in-app messaging:

  • βœ“Developers can see bug reports
  • βœ“Product managers can prioritize features
  • βœ“Support can respond to feedback
  • βœ“Everyone stays in sync

β–ΈEmail Notifications

Get notified when users submit feedback:

  • βœ“Real-time email alerts
  • βœ“Daily/weekly digests
  • βœ“Per-project preferences
  • βœ“Team-wide or individual notifications

Wrapping Up

Building great products means listening to your users. Boost Toad makes it easy to collect in-app messaging without building infrastructure from scratch.

Start with the free tier and scale up as you grow. Your users are ready to give you feedbackβ€”are you ready to listen?

Ready to build a product users love?

βœ“ Free forever
βœ“ 2-minute setup
βœ“ No credit card required
Customer support and feedback management